ennVee has a well-defined and mature application development process which comprises the complete SDLC from business case analysis to warranty support of the application. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the delivery teams spread across the globe. Each of the development phases can be defined with metrics and subsequently tracked by our customers.
The application development methodology can be used for:

• New application development
• Existing application enhancement
• Application consolidation
• Application migration
  

Application development activities can be bound by SLA framework, quality process and measures.

Quality Measures

• Application development & enhancement productivity
• Schedule compliance
• Application scope management
• Budget adherence
• Project status
• Delivered product quality
• Post implementation customer satisfaction
• Defect containment

ennVee has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests.
Each of these activities can be governed and monitored by SLA frame work:

• Requests management
• Management of incidents
• Processing of requests
• Work around
• Resolution
• Root cause analysis

Our application maintenance services deliver:

• Reduction in TCO (Total cost of ownership)
• Drive continuous improvements in quality of services
• Improve applications stability
• Reduce support costs thereby enabling more avenues to invest in our clients business strategic IT initiatives

Quality Measures

• Application maintenance productivity
• Schedule compliance
• Maintenance scope management
• Budget adherence
• Project status
• Delivered product quality